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FAQ

FAQ Friday: Can I add a Swiftpage survey to my website?

We’ve received some great questions in our LinkedIn group this week. Today we are answering one from Leslie about Swiftpage survey forms. Got some questions of your own? Come on over and join the discussion on LinkedIn. The short answer to Leslie’s question is YES! You can add a Swiftpage survey to any website. The [...]

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Customer Service

A Recipe for Great Customer Service

To be good at customer service there are some main ingredients that must be included in order to complete a high-quality recipe. These include tone, phrases used and follow-through.  Excellent customer service is not limited to only these items however these 3 are essential. Add a Dose of Tone Not many customers pick up a phone [...]

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FAQ

FAQ Friday: Roundup of Helpful How-Tos

Our team is constantly hard at work researching, learning, and living in the email and marketing world. Today we’ve rounded up some of the most helpful content we have generated that will surely fill some of your marketing needs. While we are on the subject of marketing needs, we’d LOVE to hear from you. Take a moment [...]

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FAQ

FAQ Friday: What size are Swiftpage email templates?

Some of the most common questions we get here at Swiftpage are about template size and specs. Below are some guidelines to keep in mind when you are creating and editing your Swiftpage email templates. Basic Email Templates Total width of the template: 600 pixels Header size: 600 pixels wide, 72DPI, no more than a [...]

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FAQ

FAQ Friday: What is and opt-out and why should I care?

An opt-out is a recipient of your email who chooses to unsubscribe from future emailings. Once a recipient opts-out of your email list Swiftpage emails will no longer be sent to their email address, even if the email address is still present on your list.  Swiftpage maintains your opt-out list and checks it against all [...]

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