I’m often told “You have a great niche for managing people.” At first this made no sense to me. I love my job, I enjoy managing and I find it an extremely pleasant job. I wouldn’t say I have an ‘easy’ job. In my eyes EASY and FUN are two different things. Being personable is one [...]
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A Recipe for Great Customer Service
February 15, 2012
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To be good at customer service there are some main ingredients that must be included in order to complete a high-quality recipe. These include tone, phrases used and follow-through. Excellent customer service is not limited to only these items however these 3 are essential. Add a Dose of Tone Not many customers pick up a phone [...]
Read more FAQ Friday: I need help with Swiftpage, who should I call?
January 20, 2012
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At Swiftpage we have recently undergone some adjustments to allow us to better serve you. The Customer Care group has been created to offer, you, our customer, a group of experienced Swiftpage employees who are able to answer questions ranging from pricing and features, to instructions and direction with our system. They’ll be your contacts for [...]
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